Microsoft In Twitter

Microsoft officially launched a customer service ID on Twitter,@MicrosoftHelps. Initially thisTwitter-Logo ID will only help with and answer questions related to Windows 7, however, the service will later expand to cover other products Microsoft offers.

@MicrosoftHelps feed has been quite active and we can already see quite a few tweets in just about 24hrs time since its launch.

Here is how Microsoft defines the new Twitter initiative, @MicrosftHelps is the official Twitter account for Microsoft Customer Service. Our initial focus is to provide a quality experience helping you find answers to your Windows 7 questions. We are planning to expand the scope of our support over time.

The company chose CoTweet as the platform to serve the Twitter community making CoTweet as the #1 enterprise tool on Twitter.

Such initiatives by companies like Microsoft underline the importance of communities on twitter and interacting with the existing/potential customers in real-time.

Click here to subscribe to @MicrosoftH elps

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About aronnirmal

A student pursuing Masters in Compter Applications. Intrested in Linux, Computer Hardware and networking,eco-enviorment related issues and politics.

Posted on October 18, 2009, in internet, Social Networking, Windows and tagged , , . Bookmark the permalink. Comments Off on Microsoft In Twitter.

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